Customer Service

How to Reach the AIRE Customer Service Team

At AIRE, we take pride in providing real support from real people—no phone trees, no long holds, no automated recordings. When you call us, you’ll speak with someone who’s both friendly and deeply knowledgeable about rafting and our products.

Whether you have questions about choosing the right boat, need help with a repair, or want a referral to a local retailer, we're here for you.

Phone Support

• Sales / Customer Service: 800-247-3432
• Repairs & Warranty: 844-556-5730
• Retail Showroom (Meridian, ID): 208-991-5776

Email Support

If you prefer email, feel free to contact us, and we'll respond as soon as possible.

Email: info@aire.com

Our Promise

Our team is passionate about helping you get the most out of your time on the water. Whether you're planning your next river trip or need guidance on product care, AIRE’s support crew is ready to help.